Explore a Career with Trinity Health
Admissions & Registration Representative
Trinity Health Hospital Campus & Medical District
Minot, ND
Minot, ND
Job Details
Job Location: Trinity Health Hospital Campus & Medical District - Minot, ND
Position Type: Full Time
Salary Range: $16.51 - $23.27 Hourly
Job Shift: Days/Evenings
Job Category: Customer & Admin Support
Description
The Admissions & Registration Representative plays a vital role in registering and admitting patients for inpatient and outpatient services while ensuring accuracy, efficiency, and exceptional customer service. Under the direction of Admitting Department leadership, this position is responsible for collecting and verifying patient demographics, insurance information, and necessary documentation to facilitate smooth hospital admissions and procedures.
In addition to registration duties, the Admissions & Registration Representative provides information to patients, families, and staff while ensuring compliance with hospital policies, privacy regulations, and financial procedures. Other duties include performing Release of Information duties on during shifts. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced healthcare environment.
Qualifications
Licenses and Certifications Required
Educational Requirements
Experience Requirements
Special Skills or Training Requirements
Job Location: Trinity Health Hospital Campus & Medical District - Minot, ND
Position Type: Full Time
Salary Range: $16.51 - $23.27 Hourly
Job Shift: Days/Evenings
Job Category: Customer & Admin Support
Description
The Admissions & Registration Representative plays a vital role in registering and admitting patients for inpatient and outpatient services while ensuring accuracy, efficiency, and exceptional customer service. Under the direction of Admitting Department leadership, this position is responsible for collecting and verifying patient demographics, insurance information, and necessary documentation to facilitate smooth hospital admissions and procedures.
In addition to registration duties, the Admissions & Registration Representative provides information to patients, families, and staff while ensuring compliance with hospital policies, privacy regulations, and financial procedures. Other duties include performing Release of Information duties on during shifts. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced healthcare environment.
Qualifications
Licenses and Certifications Required
- None
Educational Requirements
- High school diploma or equivalent preferred.
Experience Requirements
- Customer service experience required.
- Previous experience in a healthcare setting, public-facing role, or administrative environment preferred.
- Office/clerical experience preferred.
Special Skills or Training Requirements
- Strong computer and typing skills with attention to detail.
- Ability to communicate effectively in person and over the phone.
- Strong customer service, problem-solving, and interpersonal skills.
- Ability to handle confidential and sensitive information professionally.
- Ability to multi-task and work efficiently in a fast-paced environment.
- Strong conflict resolution and decision-making skills for handling patient concerns.
- Compliance with all privacy and confidentiality standards per Trinity Health’s policies.