Explore a Career with Trinity Health
Office Assistant
Trinity Health Town & Country (09)
Minot, ND
Minot, ND
Job Details
Job Location: Trinity Health Town & Country (09) - Minot, ND
Position Type: Full Time
Salary Range: $15.14 - $22.72 Hourly
Job Shift: Days
Job Category: Customer & Admin Support
Description
Performs variety of clerical duties to include greeting patients, scheduling appointments, answering telephone calls, and collecting payments; maintaining a high level of customer service at all times. May float to other Reception areas, as needed.
Qualifications
• Licenses and Certifications Required • None • Educational Requirements • HS Diploma or GED, preferred • Experience Requirements • Customer service experience or training, required. Preferably six (6) mos minimum • Experience in a clerical or office setting, preferred • Medical terminology knowledge, preferred • Experience with computer appointment software, preferred • Special Skills or Training Requirements • Ability to communicate effectively in person and on the telephone • Ability to demonstrate good judgement in handling incoming calls and in person patients efficiently and appropriately • Exceptional interpersonal, customer service, problem-solving, verbal and written communication and conflict resolution • Ability to handle confidential and sensitive information • Ability to work in a fast-paced environment; working efficiently and multi-tasking • Compliance with all Privacy and Confidentiality Standards per Trinity’s policies
Job Location: Trinity Health Town & Country (09) - Minot, ND
Position Type: Full Time
Salary Range: $15.14 - $22.72 Hourly
Job Shift: Days
Job Category: Customer & Admin Support
Description
Performs variety of clerical duties to include greeting patients, scheduling appointments, answering telephone calls, and collecting payments; maintaining a high level of customer service at all times. May float to other Reception areas, as needed.
Qualifications
• Licenses and Certifications Required • None • Educational Requirements • HS Diploma or GED, preferred • Experience Requirements • Customer service experience or training, required. Preferably six (6) mos minimum • Experience in a clerical or office setting, preferred • Medical terminology knowledge, preferred • Experience with computer appointment software, preferred • Special Skills or Training Requirements • Ability to communicate effectively in person and on the telephone • Ability to demonstrate good judgement in handling incoming calls and in person patients efficiently and appropriately • Exceptional interpersonal, customer service, problem-solving, verbal and written communication and conflict resolution • Ability to handle confidential and sensitive information • Ability to work in a fast-paced environment; working efficiently and multi-tasking • Compliance with all Privacy and Confidentiality Standards per Trinity’s policies